Royal Caribbean GOLD Anchor Standards
outubro 24, 2009
GOLD Anchor Standards
Royal Caribbean International has clearly defined Brand Standards for each and every aspect of our interaction with our guests. These standards are known as Gold Anchor Standards.
Greet & Smile
Own the Problem
Look the Part
Deliver the Wow
These standards and the tools that accompany them have been harvested from the very best service practices that we have learned from over 25 years of creating memorable vacation experiences.
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